Answers to the questions we hear most often about earning cashback with PerkPoint.
No. PerkPoint is an independent cashback rewards platform. We are not a bank, we do not issue cards, and we are not a UPI payment app. You continue to use your existing bank, card, and UPI app to make payments — PerkPoint only tracks eligible transactions and credits cashback.
Cashback is credited to your PerkPoint account balance in Indian Rupees (₹). Once your confirmed balance reaches the minimum withdrawal amount, you can request a transfer to your linked bank account.
No, creating a PerkPoint account is free. There is no joining fee or subscription required to start earning cashback.
Cashback is confirmed by the partner merchant only after they verify the transaction wasn't cancelled or refunded. This can take anywhere from 24 hours to a few weeks depending on the merchant's own confirmation process.
We only use the details required to identify eligible transactions with our partners and do not share your information beyond what is described in our Privacy Policy. We recommend never sharing your card PIN, CVV, or UPI PIN with anyone, including anyone claiming to represent PerkPoint — we will never ask for these.
Yes. You can link one or more eligible cards and one or more UPI handles to the same PerkPoint account and earn cashback across both.
The minimum withdrawal threshold is shown on your account dashboard and may be updated from time to time. See our Refund Policy for more on withdrawals and reversals.
If a purchase that earned cashback is later cancelled, returned, or refunded by the merchant, the associated cashback is reversed from your account balance. Details are covered in our Refund Policy.
You can request account closure at any time by reaching out through our Contact Us page. Any confirmed, unpaid cashback balance will be handled as described in our Terms & Conditions.
Visit our Contact Us page for our support email, phone number, and address.